Progressive Technology Leadership for Transformational Results

This is NOT consulting theater.
This is embedded leadership with accountability.

Get senior-level CTO, CIO, or COO execution without the cost, delay, or risk of a full-time hire—and without disrupting member service.

Ideal for Credit Unions That Are:

Between technology or operations leaders

Facing core, digital banking, or infrastructure decisions

Experiencing operational strain from growth or change

Under regulatory or compliance pressure

Paying vendors too much for underperformance

CUSS Partnered with Juan Luna

Because Most credit unions don’t need more strategy decks.
They need experienced leadership in the seat—now.

Fractional CTO | CIO | COO Leadership

Juan Luna steps in part-time but fully accountable, providing the leadership, structure, and execution normally expected from a full-time executive—scaled to your actual need.

You get:

  • Executive-level decision making

  • Hands-on operational leadership

  • Board-ready communication

  • Immediate stabilization and forward momentum

Engagements are structured to meet your credit union where it is today—whether that means stabilizing operations, leading a critical initiative, or providing executive oversight during transition. Scope and involvement are intentionally flexible, allowing leadership to access senior-level decision making without adding long-term overhead.

Juan’s role is hands-on and outcome-driven. He works directly with internal teams, vendors, and executive leadership to move priorities forward, remove friction, and establish clear ownership across technology and operations.

Many credit unions begin with a short operational review to clarify risks, opportunities, and next steps. Others engage immediately for fractional leadership when time or complexity requires decisive action. In both cases, the objective is the same: restore clarity, control, and momentum.

If you’re evaluating how to move forward—or determining whether additional leadership is needed—this conversation will help define the right path. All without long-term overhead.

How it works:

Step 1: Rapid Assessment (First 30 Days)

  • Identify operational, technology, and risk gaps

  • Evaluate vendors, infrastructure, and internal processes

  • Establish priorities aligned to business outcomes

Step 2: Active Leadership & Execution

  • Lead initiatives, not just advise on them

  • Provide direction to internal teams and vendors

  • Restore control, clarity, and accountability

Step 3: Sustainable Frameworks

  • Governance, steering, and reporting structures

  • Documented roadmaps and decision criteria

  • Stronger teams and cleaner handoffs

HOW TO ENGAGE THROUGH CUSS

  • Request an Introduction
    Submit a brief form to connect with the CUSS and Solution Provider.

  • Strategic Discovery
    Evaluate solution fit, architechture deisgn, and future partner capabilities.

  • Tailored Implementation
    Deploy your solution in alignment with your institution’s strategy.

This offer available through the Credit Union Shared Services (CUSS) ecosystem powered by Mitchell Stankovic & Associates.

Credit Union Shared Services (CUSS) is a registered trademark of Mitchell Stankovic & Associates.